Workplace Communication Fundamentals

Master Communication Styles to Drive Meaningful and Effective Interactions in the Workplace

Take a deep dive into the diverse ways people encode and decode information when speaking and writing. In this course, you’ll gain a deeper understanding of your own communication style and learn how to recognize and adapt to others' styles. With these insights, you’ll communicate more effectively, strengthen connections, and enhance teamwork for greater collaboration.

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Statistics about the Critical Importance of Communication:

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86% of employees attribute workplace failures to ineffective communication
(Salesforce)

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70% of company errors can be traced back to miscommunication
(Gartner Research)

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42% of workers state that poor communication hinders team member collaboration
(MIT)

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Almost 30% of those surveyed say communication issues are the number one hurdle in their organization
(The Economist)

THE GREAT NEWS IS THAT YOU CAN LEARN TO BE AN EFFECTIVE AND IMPACTFUL COMMUNICATOR.

Workplace Communication Fundamentals is an interactive, in-person workshop designed to transform your team's communication skills fostering stronger relationships and boosting overall collaboration.

C U R R I C U L U M

Building
Self-Awareness for Effective Communication

  • How personal communication preferences impact interactions

  • Positives and negatives of different communication styles

  • Increasing self-awareness to communicate more effectively

  • Assessing and refining message clarity, delivery, and tone

  • Techniques for building rapport based on your communication tendencies

Adapting Communication
to Foster Understanding

  • Recognizing and interpreting different communication styles

  • Understanding message recipient’s needs in one-on-one and group interactions

  • Breaking down communication barriers to increase engagement

  • Exercises to build skills in speaking to different audiences in diverse situations

Applying Communication Insights for Leadership Success

  • Crafting clear and inspiring messages to motivate and engage teams

  • Delivering constructive feedback with confidence and empathy

  • Communicating vision and strategy to align with team efforts

  • Creating a culture of open, effective communication

Testimonials

  • "Frank is a charismatic and engaging facilitator who effortlessly captivates audiences of all sizes. His approach combines insight, clarity, and energy, making complex topics both accessible and persuasive. His ability to connect with people and encourage meaningful discussions is genuinely inspiring. Frank can remarkably communicate with multifaceted levels of people and still maintains interests at all levels."

    Nancy Brown,
    Executive Director, KYAPEX Accelerator 

  • “Frank is a positive and engaging speaker who genuinely seeks to inform his audience. He follows through after his presentations with engagement and resources to support his clients for success.” 

    Chris Wooldridge,
    Director, Center for Economic and Entrepreneurial Development, Murray State University

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Request Information on Scheduling this Workshop at Your Organization

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About the Facilitator

Frank Bennett MBA, SBSP, CPP
The Leadership Center, Executive Director